Privacy Policy

Last updated: January 22, 2026

FastKey Locksmith Ink., doing business as "EasyKey Locksmith Inc." ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website and services.

This Privacy Policy is intended to comply with applicable U.S. federal laws and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

By using our Website or submitting information through our forms, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Voluntarily

When you contact us or submit a service request through the Website, we may collect:

• Name
• Phone number
• Email address (if provided)
• City, ZIP code, or service location
• Description of your service request
• Vehicle make, model, and year (for automotive services)
• Property type and address (for residential/commercial services)

You provide this information voluntarily when submitting forms or contacting us.

1.2 Automatically Collected Information

When you visit the Website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the Website
• Referring or exit pages
• Date and time of visit

This information is collected through cookies, server logs, and similar technologies.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and service requests
• Provide service estimates and schedule appointments
• Communicate regarding your request, including follow-up calls and messages
• Process service requests and coordinate technician dispatch
• Improve Website functionality and service quality
• Comply with legal and regulatory obligations
• Prevent fraud, misuse, or unauthorized access
• Maintain records for warranty and service history

3. Information Sharing and Disclosure

We do not sell your personal data.

We may disclose information:

• To trusted service providers who assist in operating our Website or business (such as Google Forms for form submissions, hosting providers)
• To comply with applicable laws, court orders, or legal processes
• To protect our legal rights, safety, and property
• In connection with a business transfer or merger (if applicable)

All service providers are required to maintain confidentiality and use information only for specified purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze Website performance and traffic
• Improve user experience
• Remember user preferences

You may disable cookies through your browser settings. Some Website features may not function properly without cookies.

We do not use cookies for targeted advertising or third-party tracking beyond basic analytics.

5. Data Security

We apply reasonable administrative, technical, and physical safeguards designed to protect personal data, including:

• Secure data transmission (HTTPS/SSL)
• Limited access to personal information on a need-to-know basis
• Regular security assessments

However, no data transmission or storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain service and warranty records

Service records may be retained for warranty purposes and business records as required by law.

7. Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents have the right to:

• Confirm whether we process their personal data
• Access personal data we hold about them
• Request deletion of personal data (subject to legal exceptions)
• Correct inaccuracies in personal data
• Obtain a copy of their personal data in a portable format
• Opt out of targeted advertising or data sales (we do not sell data)

To exercise your rights, contact us using the information provided in Section 11. We will respond within 45 days in accordance with applicable law.

We may require verification of your identity before processing certain requests.

8. Children's Privacy

Our Website and services are not intended for children under 13 years of age.

We do not knowingly collect personal data from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

9. Third-Party Links

Our Website may contain links to third-party websites (such as WhatsApp, external image sources).

We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Updates will be posted on this page with a revised "Last updated" date. Material changes will be communicated through prominent notice on our Website or via email if you have provided your email address.

Your continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: